London Luggage

The UK Only.

Our delivery varies on the item. We use two couriers DPD & Royal Mail. Your delivery ETA and courier is provided when you check out. Please refer to your order confirmation for your delivery ETA & courier.

We offer Free UK mainlands Delivery on all orders.

Orders are processed very soon after they have been placed. We will try our best to help, but if the item has been personalised or dispatched we will not be able to cancel the order.

Please call our customer care line on 02034578631 or email info@londonluggage.co.uk to arrange a DPD collection. This comes with a £10 Fee that we deduct from your refund.

DPD collections – you will need to be present between 9-5pm to hand over the goods to the driver (you do not get an allotted time).

Your own method of return

You can return your parcel using your own method of return. Return to be paid by the customer. The goods are your responsibility until we receive them here so please use recorded postage and package them carefully.

Please email us to confirm our returns address, as our store store is closed, we are currently using an alternative address.